Frequently Asked Questions

Internet Control Module

What is an Energy ICM?

The Energy ICM (Internet Communication Module) connects to Honeywell thermostats and monitors information such as set points, temperature, heating/cooling status, and system error messages. The Energy ICM sends this information to In2’s In2MyHome Server, allowing home and business owners to control their thermostats and implement energy-saving strategies. Users can access the server from any computer with an Internet connection.

How can I access my equipment from a remote location?

Use the www.in2myhome.com server to access your system from anywhere. The basic service is free and allows you to see the current status of the system. Silver service lets you control thermostats, lights and security, view logs and usage information. You can also program thermostats from the web using the silver service.

How do I setup my ICM?

Most of the ICM setup process is automatic. Go to http://myhome/setup from a web browser on the same local networks as the ICM to access the setup pages.

How do I upgrade my ICM?

Go to setup http://myhome/setup and click on Advanced, then Upgrade. Select the ICM you want to upgrade and then click the AutoUpgrade button. The ICM will get the latest firmware from the web. The "Latest version information" link gives information about the latest firmware and upgrading.

Why does my vista ICM display say "ICM Address 23"?

The Vista security panel considers the Vista ICM another keypad. The Vista ICM uses address 23 by default, and displays this message until the Vista security panel is programmed with a keypad at address 23. Contact your security system installer to configure the Vista panel.

What other ICMs are available?

  • Energy ICM - The Energy ICM connects to Honeywell thermostats and monitors information such as set points, temperature, heating/cooling status, and system error messages.
  • Vista ICM – The Vista ICM connects to Honeywell’s Vista security system, the most popular security system in the world. The Vista ICM is only available through ADI and should be installed by a security dealer.
  • Vizia ICM – The Vizia ICM connects to lighting systems from industry leader Leviton. The Leviton Vizia RF line is available at ADI and leading electrical distributors.
  • Lighting ICM – The Lighting ICM connects to lighting systems from Simply Automated and Insteon.

How difficult is the Energy ICM installation?

The Energy ICM is simple to install. You should be able to complete installation in a few minutes.

  1. Install the Honeywell thermostat and the Honeywell EIM (Equipment Interface Module).
  2. Run thermostat wire (18/3) from the thermostat EIM to the ICM.
  3. Terminate the three thermostat wires in the Energy ICM.
  4. Plug the network cable into the Energy ICM.
  5. The Energy ICM self configures and recognizes the attached thermostat or zoning panel.

In2MyHome

Where do I find the key required to register my ICM on the In2MyHome server?

The key is printed in the MAC address sticker on the ICM, and also on the green card that came with the ICM. Some vista ICMs shipped without a key, if you have a Vista without a key get the MAC address from the ICM sticker or from the setup pages, and then call In2 Networks support to get a key.

What is In2MyHome?

In2MyHome (www.In2MyHome.com) is the website that communicates with ICMs. The In2MyHome website is a powerful tool for your customers. The website allows your customers to manage their HVAC systems from anywhere in the world, 24/7. In addition, the website makes operating a thermostat much easier and provides features a thermostat alone cannot accomplish.

What is EcoConcierge?

EcoConcierge is the old name for In2MyHome. While both clever and French, the URL was just too much typing.

How does In2MyHome work?

In2MyHome is based on three fundamental principles:

  • In2MyHome simplifies tedious tasks like programming a thermostat. Did you know at least 80% of people never program their thermostat? A properly programmed thermostat can reduce energy consumption 30%.
  • It is impossible to make a difference on last month’s bill after the fact. In2MyHome tells you how much you are using while you can still make a difference. Consumption feedback has proven to reduce consumption from 5% to 20%.
  • In2MyHome provides tools and tips to help eliminate energy waste. For example, a. In2MyHome monitors thermostat settings and sends the homeowner an email when a program is not running or the program running is not optimal. b. In2MyHome locks the thermostat, so the thermostat cannot be changed by your children. c. In2MyHome allows you to set consumption limits and sends notification when you exceed the limits.

What are the top 3 benefits for homeowners?

  1. In2MyHome helps owners reduce their energy bills by more than 30%. In2MyHome pays for itself in less than a year.
  2. In2MyHome provides tools and tips for owners to reduce energy consumption and the amount of harmful pollutants released in the air.
  3. If the system malfunctions, or if there is an extreme temperature or humidity condition In2MyHome will email you.

What are the top 3 benefits for business owners?

  1. In2MyHome helps owners reduce their energy bills by more than 30%. In2MyHome pays for itself in less than a year.
  2. In2MyHome allows the business owner to set the thermostat and lock it from being changed.
  3. In2MyHome reports highlight system issues before they become problems.

How do I get connected to In2MyHome?

Each ICM ships with a card that includes the device serial number (MAC Address), a unique key to ensure security, and registration instructions.

  1. Go to www.myIn2MyHome.com.
  2. Select the register link and follow the steps.


Copyright © 2009 In2 Networks, Inc.

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